Please allow up to 12 hours before canceling. If you cancel before 12 hours of your appointment, you will not be charged a penalty fee. For cancellations on the same day as appointment, you may be charged a penalty fee of your service booked. Holidays, weekend appointments, etc. will be charged with cancellations under 12 hours notice.
All last minute cancellations within 6 hours of your appointment WILL BE CHARGED 100% of service booked.
If you are a "No Call, No Show" to your appointment, your credit card on file will be automatically charged for the entire cost of service booked for the "No Call, No Show" appointment.
If you are more than 10 minutes late and not checked in to your scheduled appointment, our system will automatically charge you for a "Last Minute Cancellation" and you will be required to re-schedule on at www.IronHeritageSupply.co
NO CALL • NO SHOW MUST PAY FOR LOST TIME.
This policy is subject to change at any given time due to issues that may arise at the shop. Please review and advise at booking.